This summer we met and transferred hundreds of our clients at the Zurich airport. This feature provides great stress relief, makes the “getting through the airport and onto the train” easy and provides helpful backup should the bags not arrive with your flight.


With our Rail tours, we meet and transfer our clients to their first hotel. and Adventure Hike Though the Swiss Alps, tours, . As people walk through the custom areas, they scan the waiting large crowd to look for their ECHO Rails & Trails Guide wearing the red polo shirt and red ball cap. How happy everyone is to meet another and we experience their smiling faces when they connect with us. Bags are put on the handy airport pushcarts and questions are asked as; “What else do you need at the airport before we board our train” and away we go.

Every once in a while, I come across people who just walked through the customs area and they are looking for someone to meet them. When they don’t see the person they are looking for, there is this sad look of angst on their face. I sense their anxiety and have approached them with the comment; “ Your person will find you”. Once I’ve said this, their anxiety level decreased enough to get a smile on their face.
With us this stress never happens as we always have Happy Faces like this Florida couple.




Zurich airport public transportation is the most efficient way to transfer to your first hotel.
All the trains are located underneath the Zurich airport complex and once you have your ticket, know what train to take and on what platform to stand, you are are all set to go. . With our Rail & Adventure Hikes Through the Swiss Alps,
our Guide has your Swiss Travel Pass or your Half-Fare card & ticket and whisks you through the Zurich airport and onto the right platform to catch the right train to your first hotel.


With many transatlantic flights & european flights arriving at the same time, tere’s the normal heavy traffic and rush to get to the respective train platform. For the Swiss residents, this is a relatively smooth process but for someone arriving at the Zurich airport for the first time, it can be a highly stressful & frustrating experience,especially if you have to purchase your train ticket and then locate your train and train platform. By signing up for the pre-Trip Rail package or Adventure Hike through the Swiss Alps, this stress is eliminated and the Zurich airport experience a very easy & simple process.

With this summer’s airport staff shortages, we had a number of clients whose bags did not arrive with their flight.
We’ve probably all experienced bags not arriving and know the kind of frustration it brings. Of course our Guides waiting outside customs are wondering what’s going on. Finally when our clients come through costumes they show us their lost baggage claim receipt. Oftentimes, airport counter staff don’t always tell people what they need to do or how to follow up. So our Guide can make the various follow up calls, provide the correct hotel name and address to send the bags and assist our clients when following up. Within a few days the lost bags arrive at the right places and everyone is happy.


Retired Railroad Conductor Review of Echo Rails & Trails Grand Rail Tour

After working on a mountain railroad for some 21 years, I thought I knew about trains. The trains on this trip were such an unexpected treat. In over 15 days we rode 54 trains! Electric, luxury, steam, cable cars, funiculars, cog wheels both vertical and horizontal, almost every train on time! All of this with the grandeur and beauty of the Swiss country side all around us. Rene and Suzanne have crafted an exceptional tour through the Swiss Alps. With our “Swiss Pass” we rode trains, buses, and boats, First Class all the way. Our accommodations were exceptional also as we stayed in beautiful hotels often with exceptional views of mountains and the surrounding country side – our meals were delicious and carefully prepared and selected. We (Rebecca and Richard) highly recommend this trip!

Date of experience: September 2021